FAQ
From applying for an apartment to renewing your lease, we're committed to making every step of the resident experience as simple as possible. Explore our frequently asked questions to learn more about our communities, services, and resident resources.
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Our application process is simple and can be completed online. Once submitted, our team will review your application and contact you with the next steps. Start your application here!
Applicants are evaluated based on factors such as income, rental history, credit, and other standard screening criteria. Specific requirements may vary by property.
What is included varies by community and apartment. Our leasing team can provide details on utilities, amenities, and any additional monthly fees for the home you’re interested in. For community, bimonthly pest control and A/C filter change is included in the rent.
To help maintain a comfortable and peaceful living environment for all residents, our communities are pet-free. We appreciate your understanding and cooperation in keeping our homes welcoming for everyone.
Maintenance requests can be submitted through our designated resident portal or by calling our office directly.
We pride ourselves on being responsive when something needs attention. Our maintenance team works to address requests as quickly as possible, with emergency issues receiving priority.
Yes. Residents can conveniently make rent payments online through our resident portal.
Our team will communicate with you before your lease expires regarding renewal options and next steps.
Our team is here to help. Whether you have a question about your lease, payment, maintenance, or your community, you can reach out and we'll point you in the right direction.
Call us at 985-201-8756.
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